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Camp Info & Pricing FAQs (Frequently Asked Questions)

FAQs (Frequently Asked Questions)

How much does it cost to attend a camp?
Please see our Camp Pricing page for details on our Three Day camps, Two Day camps and Academies programs pricing.
What are the camp hours?
Coaching is from 9am to 3pm each day.
What happens after I book online?
Once your booking is processed, you will be emailed a confirmation link with full details on the camp. Confirmation information available for download can also be accessed via your account.
Is it possible to attend just one or two days of a Three Day camp?
No, bookings are for the full three days of the camp.

However in extenuating circumstances when the participant has a pre-existing commitment on one day we may be able to arrange a two day pro rata booking, please call the office on 1300 914 368 for further information. 

Can children be grouped with their friends?
Yes, grouping can be arranged to suit age, ability and friends — just let us know the names of any friends that are attending when booking. And don’t worry if there are no friends attending — new friends will be made at camp!
Can children be grouped with their sibling?
Yes, if requested, and the age or ability difference is not great.
What clothing should be worn?
Comfortable sports clothing is appropriate.

And no, children do not need to wear whites at cricket camps.

What equipment do children need to bring to camp?
This depends on the sport. When you book, a detailed confirmation letter with info on what to bring will be made available for download.
How many children are in a group?
There are 8-14 participants per group depending on the sport and appropriate age considerations.
What do the children do at lunchtime? Who supervises them?
Lunch involves a short break to eat, then talks and activities — all supervised by camp staff.
Lunch/Nut Free policy
Please note that you will need to bring your own lunch and snacks in a clearly named lunch box or bag (lunch should not consist of any nuts or nut products). We will provide fruit and drinks daily, please bring your own drink bottle each day.

ASC has a nut free policy for participants at all camps and programs.

Who is in charge of First Aid?
Australian Sports Camps have qualified First Aid officers at every camp.
Can the parents stay, or do they have to stay through the day?
Parents are welcome to stay and watch, but there is no need to.
What discounts are available for families, schools or clubs?
Please see our Camp Pricing page for an overview of the discounts available to families, and school and club groups.
I'm eligible for a family discount and club discount, can I combine them?
No. You can only use one discount per booking, whichever is greater. For example, if you’re eligible for a group discount during the early booking period, or if you have a club discount code and are booking family members, the discounts cannot be added together. Please see our Camp Pricing page for an overview of the discounts available.
Is there a payment plan available?
Only for offline bookings. Please call us to pay a deposit when booking, then you can pay off the balance of fees over an arranged time.
What's the refund policy?

ASC has a ‘no-loss’ policy for all its camp program bookings. This means customers who cannot attend camps due to unforeseen circumstances can request, depending on the number of days of absence, either a partial or full store credit.

Also, if a camp cannot run due to circumstances outside our control, the following process applies:

  • ASC will transfer your child, free of charge to any program of your choice or
  • Provide a full store credit for future use.

Please note that, ASC credits never expire and can be used at any future programs Australia-wide.
In addition, credits can be transferred to siblings, friends and family at full redemption value.

Please contact Australian Sports Camps on 1300 914 368 for any further queries.

What happens if a child gets sick or injured during the camp?
A credit of equivalent amount with be provided to attend a future program. Once the camp has commenced please note we are not able to offer refunds.
Do all the staff have Working with Children Checks?
Yes, all required ASC staff have a current Working with Children Check.
Do the camps accommodate talented players as well as beginners?
Yes, we can provide great coaching for all ability levels — just let us know before the camp if your child is an advanced player or a real beginner so we can group them accordingly.
What happens if extreme weather is forecast?
The camp will never be cancelled due to weather. Drop off and pick up times will remain unchanged. In times of extreme weather we modify the program to make best and appropriate use of the venue’s facilities (undercover or indoor areas). This could involve talks from the specialists, modified intensity sessions and other games and activities.
Does ASC facilitate inclusion and accommodate disability?
As our staff do not have the necessary training and skills, our camps and programs are not generally suitable for children with physical or intellectual disabilities. Also, we’re not able to provide the one-to-one care that some children with disabilities may need. Nevertheless, we understand that every circumstance is different and we welcome a call about your child’s individual needs.

In the future, we hope to be able to be more inclusive. We are in very early development stage to provide modified sports coaching programs in conjunction with a specialist children’s disability provider.

How is a camp day structured?
Please see an example of how the camp day is structured:
Sample day session:
9:00 — Structured Warm-up
9:10 — Defensive Skills Session
10:00 — Drinks Break
10:10 – Midfield skills session
11:00 — Specialist Player Coaching Session
11:50 — Lunch
12:30 — Agility Session with Technology
1:10 — Attacking Skills Session
2:00 — Drinks Break
2:10 — Video Record and Analysis Session
2:55 — Structured Warm Down
What is ASC’s behaviour policy?
ASC aims to provide a welcoming and safe environment on all camps, where will we foster positive and supportive learning and skill development. ASC is committed to the safety and wellbeing of all and everyone will be treated with respect and understanding at all time. To ensure that we provide a safe and supportive environment for all the following behaviour will be expected from all participants:
• Be respectful to all fellow participants treating them as they would like to be treated.
• Be respectful towards all staff and leaders by following and listening to all instructions
• Refrain from swearing, hurtful language and aggressive behaviour as this is not tolerated at our programs
• Be respectful towards other’s personal property and the camp facilities.
What is ASC’s sun smart policy?
 Australian Sports Camps promotes and adheres to the SunSmart recommendations of the Cancer Council of Victoria. Please see ASC’s Sun Smart Policy for further information.
What is ASC’s commitment to child safety?
ASC provides high quality sports coaching programs for kids in an open, welcoming and safe environment where we foster positive and supportive learning and skill development. ASC is committed to the safety and wellbeing of all children and young people and they will be treated with respect and understanding at all times. We seek advice and guidance from young people, parents and colleagues so these standards are maintained. Everyone participating in Australian Sports Camps’ programs (including staff, partners, volunteers, students, children, parents and visitors) must keep to our strict code of behaviour, so that we can continually strive to provide a safe and supportive environment for all.

Please see ASC’s Child Safety and Risk Management Policy 2019 for further information.

Does ASC value diversity?

We welcome participants from all backgrounds and parts of the world. We value diversity and do not tolerate any discriminatory practices. To achieve this we:

  • Promote the cultural safety, participation and empowerment of children and their families from culturally and/or linguistically diverse backgrounds.
  • Promote cultural safety, participation and empowerment of Aboriginal children and their families.
  • Welcome children with disability and their families and act to promote their participation.
  • Seek appropriate staff from diverse cultural backgrounds.
What is ASC’s Participant Behaviour Policy?
ASC aims to provide a welcoming and safe environment at all camps, where we foster positive, supportive, learning and skill development.

ASC is committed to the safety and wellbeing of all participants and everyone will be treated with respect and understanding at all times.

In addition to the policies relating to staff behaviour and child safety, the following behaviour amongst camp attendees will also be expected and monitored:

  • Being respectful to all fellow participants, treating them as they would like to be treated;
    • Not seeking to harm, humiliate, intimidate, undermine or coerce other participants.
    • Refraining from swearing, hurtful language and aggressive behaviour.
    • Avoiding any behaviour (verbal or non-verbal) that has a sexual element, that is unwelcome, offensive, intimidating or humiliating to the other person. This includes, unwelcome physical contact, sexual comments or jokes and propositions.
  • Maintaining age-appropriate relationships with other participants e.g. older children not ‘befriending’ younger participants.
  • Being respectful towards all staff and leaders by listening to and following all instructions.
    • Refraining from swearing and aggressive behaviour.
  • Being respectful towards other’s personal property and the camp facilities.

If a child does not meet these standards or otherwise demonstrates inappropriate behaviour, Australian Sports Camps will notify parents accordingly, and where appropriate, provide suitable warnings.
To ensure the safety and well-being of all participants, ASC maintains the right to instigate disciplinary action. This will depend on the severity of the case and may involve an apology or suspension from participating in camps, including physical removal where appropriate or another form of action.

What is ASC’s Covid-19 Policy?

Please see our ASC Camp Infection Control Policy

Based on information from various sources, including the Department of Health & Human Services, Australian Sports Camps believes the risks of contracting the Covid-19 virus at camp to be very minimal.

However, in accordance with the national public health guidelines, we have instigated a number of initiatives to ensure the safety of all participants and staff during camp.  Including, re-enforcing proper personal hygiene and hand washing hands technique and / or use of hand sanitizer.

For further information please see our ASC Camp Infection Control Policy

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